What Defines Us: Our Core Values
As the Blank Family of Businesses, we leverage and connect all our assets to drive deep, meaningful impact that aligns with our enduring commitment to a values-based approach to philanthropy and business and is grounded in people and place. In living our values, we believe we can change the world one person, one family, one community at a time.
Put people first
Demonstrate an understanding that people are the center, the heartbeat of a successful enterprise. Build rapport and trust by demonstrating sensitivity and respect for others. Empower and listen to associates because they are our number-one source for information and ideas. Invest time and resources in developing associates’ skills and assisting them in managing their careers.
Listen & respond
Listen to internal and external customers (fans, grantees, players, associates, vendors, partners) to understand what they need. View customer needs as golden opportunities that, when creatively addressed, will enhance our competitive edge and the environment in which we all work and professionally grow. Dedicate the needed resources, time, and energy to creating lasting value for all customers.
Our individual differences make our organization more valuable. Value diverse ideas, experiences, skills, work styles, and backgrounds. Harness individual differences to create a competitive advantage and better support our partners. Encourage others to accept and capitalize on diversity.
Constantly seek new ways to improve results and move above and beyond what seems possible. Demonstrate non-stop reinvention. Do not let unnecessary bureaucracy kill innovation. Implement high-quality, new processes, products, services, or solutions that meet or exceed the needs and expectations of our customers.
Lead By example
Demonstrate an entrepreneurial spirit that supports our culture and vision. Take full advantage of our empowerment philosophy by offering suggestions, making decisions, and taking responsibility for actions. Stand up for your convictions and vocalize your opinions.
Give back to others
Recognize that the well-being of business cannot be separated from the well-being of society. Join in our ongoing efforts to give back through time, talent, labor, and financial commitment.